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Terms and Conditions

Last updated: November 23, 2025

1. Introduction

Welcome to NetworkStore.lk. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using NetworkStore.lk, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

2. Definitions

"We," "us," and "our" refer to NetworkStore.lk. "You" and "your" refer to the user or customer of our website and services.

3. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the website in any way that violates any applicable local, national, or international law or regulation
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
  • Attempt to gain unauthorized access to any portion of the website
  • Transmit any viruses, malware, or other malicious code

4. User Accounts

To access certain features of our website, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete registration information
  • Updating your information to keep it current

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or illegal activities.

5. Products and Pricing

All product descriptions, specifications, and prices are subject to change without notice. We make every effort to display accurate information, but we do not warrant that product descriptions or other content is accurate, complete, or error-free.

All prices are listed in Sri Lankan Rupees (LKR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to correct any pricing errors on our website.

6. Orders and Payment

When you place an order, you are making an offer to purchase the products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Pricing or product description errors
  • Suspected fraudulent activity
  • Payment authorization issues

Payment must be made in full at the time of purchase. We accept various payment methods as displayed on our website.

7. Shipping and Delivery

We ship products throughout Sri Lanka. Delivery times are estimates and may vary based on location, product availability, and other factors. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

8. Returns and Refunds

We accept returns within 7 days of delivery for unopened products in their original packaging. To be eligible for a return:

  • Products must be unused and in original condition
  • Original packaging must be intact
  • All accessories and documentation must be included
  • Proof of purchase must be provided

Refunds will be processed within 7-14 business days after we receive and inspect the returned product.

9. Warranties

Products sold on NetworkStore.lk are covered by manufacturer warranties as specified for each product. We provide warranty claim assistance but are not responsible for manufacturer warranty terms or fulfillment. Warranty claims must be directed to the respective manufacturer.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of NetworkStore.lk or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

11. Limitation of Liability

To the fullest extent permitted by law, NetworkStore.lk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from:

  • Your use or inability to use our website or services
  • Unauthorized access to your account or data
  • Errors or omissions in any content
  • Product defects or performance issues

Our total liability shall not exceed the amount you paid for the product or service in question.

12. Indemnification

You agree to indemnify and hold harmless NetworkStore.lk and its affiliates from any claims, damages, losses, liabilities, and expenses arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: sales@networkstore.lk

Phone: +94 777 577 977 | +94 117 380 480

Address: No. 262, Kaduwela Road, Koswatta, Battaramulla, Sri Lanka

By using NetworkStore.lk, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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